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Status: OfflineI couldn't find the answer to my problem anywhere else so im gonna ask it here. I installed HoAE on my vista 32bit but when i start it up it shows me a black screen.i can hear the sounds and music but i cant see anything. I tried starting it as administrator and i tried using all the compatibility options but none of them worked.
I read that you can press esc a few times then ctrl+alt+del and exit, then you can see the menu and make the game run 16bit instead of 24bit, and it worked for the company screens but the menu is still pitch black. Im using v1.0 but read that patching to v1.1 wont help. Please help me!
I really want to play this since i bought it on steam. Status: OfflineHello silent,Do you use my mod? The developers said that they fixed this issue in the engine of the mod. I know that since you use the Steam protection, none of these methods can help you. So for you what I suggest is1) Install the patch 1.12) Install the mod version 3.5 or above3) Run as administrator with Desktop composition disabled (Like how EbelAngel suggested)Worry you not, we can fix these if we try together, be assured that the money you spent on this game will not be wasted. If you still encounter problems, please give the computer configuration and also the log.txt in the game folder.Please post a screenshot of your game's Data folder which has msdia.dllRegardsFlame Master'A Hopeless heart is the Devil's workshop'.
Hello silent,Do you use my mod? The developers said that they fixed this issue in the engine of the mod. I know that since you use the Steam protection, none of these methods can help you. So for you what I suggest is1) Install the patch 1.12) Install the mod version 3.5 or above3) Run as administrator with Desktop composition disabled (Like how EbelAngel suggested)Worry you not, we can fix these if we try together, be assured that the money you spent on this game will not be wasted. If you still encounter problems, please give the computer configuration and also the log.txt in the game folder.Please post a screenshot of your game's Data folder which has msdia.dllRegardsFlame Master smilehi i recently borrowed the retail version from my friend, he said it works on his computer so im going to try installing it.
If i have any problems after installing the patch and mod i will reply backAdded (2010-01-12, 7:11 Am)-ok so i installed the retail version and patched the game and installed the mod. Surprisingly i can see the 2 company intros and the games intro. Got to the main menu but it was still pitch black with the sounds playing. So i ctrl+alt+del and when back to the game, which made the menu show up. I change the bit rate (or whatever its called) from 24bit to 16bit. I try to start up single player and the same problems happens, all i see is pitch black. Ok so i installed the retail version and patched the game and installed the mod.
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Surprisingly i can see the 2 company intros and the games intro. Got to the main menu but it was still pitch black with the sounds playing. So i ctrl+alt+del and when back to the game, which made the menu show up.
I change the bit rate (or whatever its called) from 24bit to 16bit. I try to start up single player and the same problems happens, all i see is pitch black.Please give me a screen-shot of this problem. Do you see GP text corruption or any other anomalies? Also give me the PC configuration.Did you try the following steps?1.
In the Start menu go to ' Run ' then run the program ' MSCONFIG '.2. In the new pop-up go to the second flap called ' Start ' and then press 'Advanced Options'.3. Tick the box on the right side of the new pop that says something like 'Maximum Memory' and set it to a max of 2000 or lower.4. Save and restart.5. Now you will notice that when you're running HoAE you can't see the Cinematics so now go to options and set it to 16 bit colours.6.
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Restart HoAE and it should work.' A Hopeless heart is the Devil's workshop'. Status: OfflineHi again,I smell a video card issue here. But I could be wrong.Did I read it right that you can see the Main Menu, but on clicking single player, it all goes black?Please Silent, provide us with a directX diagnostics report of your PC. If you don't know how to run a direct X report, read these instructions:-Go to your 'START Menu'-Vista Arch- and type: dxdiag. On Vista it will appear in the list. Righ click on it and run as admin.-A 'DirectX Diagnostic Tool' Window will appear.
It will now scan your computer. When it's done scanning, you can view the various information it collected via the tab buttons at the top of the screen. You can save it in.txt form by clicking 'Save All Information' then clicking 'Save'. This will prove usefull to the developers and the troubleshooters trying to help you because it will give a detailed idea of how your system is setup and which drivers are out of date or what else might be wrong.Post this text file here in attachment please.RegardsE.A. Status: OfflineAh! Thank you Angel for helping him out.first of all, do as Angel suggested.
Also, the graphic card is NVIDIA GeForce Go 7700, if this issue popped up on 'GTX 295' I would've been dumbstruck but being on a 7700, it means a possible driver corruption or Graphics issue. It can also mean a possible codec conflict, but since you said you can hear music, that might not be it.If and only if these measures fail, try if this game works on Windows 7?' A Hopeless heart is the Devil's workshop'.